Terms & Conditions – Madina Baye
1. Introduction
Welcome to Madina Baye. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. About Us
Madina Baye is a Cape Town-based halaal butchery supplying quality halaal meat products to retail and wholesale customers locally and internationally.
Contact Information:
Email: info@madinabayehiphopzone.co.za
Location: Cape Town, South Africa
3. Products & Availability
- All products displayed on the website are subject to availability.
- We reserve the right to limit quantities or discontinue products without notice.
- Product images are for illustrative purposes only and may vary slightly from the actual product.
4. Pricing
- All prices are listed in South African Rand (ZAR).
- Prices may change without prior notice.
- While we strive for accuracy, we reserve the right to correct pricing errors at any time.
5. Orders
- Placing an order does not guarantee acceptance.
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.
- Customers are responsible for providing accurate delivery and contact information.
6. Payment
- Payments must be completed through the approved payment methods available on the website.
- All transactions are processed securely.
- We do not store customers’ banking or card details.
7. Shipping & Delivery
- Delivery times are estimates and may vary depending on location and availability.
- We are not responsible for delays caused by third-party courier services or circumstances beyond our control.
- Customers must ensure someone is available to receive perishable goods upon delivery.
8. Returns & Refunds
Due to the perishable nature of meat products:
- Returns are only accepted for products that arrive damaged, spoiled, or incorrect.
- Any issues must be reported within 24 hours of delivery.
- Refunds or replacements are provided at our discretion after reviewing the complaint.
9. Halaal Assurance
We are committed to supplying quality halaal meat products. While we take every reasonable step to ensure halaal compliance, customers with specific certification requirements should contact us directly before purchasing.
10. Customer Responsibilities
Customers agree:
- Not to misuse the website.
- Not to attempt unauthorized access to the website or its systems.
- To use the website only for lawful purposes.
11. Intellectual Property
All website content including logos, images, text, graphics, and branding belongs to Madina Baye unless otherwise stated. Unauthorized use or reproduction is prohibited.
12. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability shall not exceed the amount paid for the purchased product.
13. Privacy
Any personal information collected through the website will be handled responsibly and used only for order processing, communication, and service improvement.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or practices of those websites.
15. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
16. Governing Law
These Terms and Conditions are governed by the laws of South Africa.
17. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Madina Baye
Cape Town, South Africa
Email: info@madinabayehiphopzone.co.za
